FAQs

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Q?

Are there keyless entry options for commercial customers?

A.

Yes, There are several different types of keyless entry systems designed with the commercial customer in mind. These systems allow for higher traffic usage. One option is a commercial grade keyless entry lock like previously discussed, or an access control system which allows the employee to carry a key card or key fob to gain access.

Q?

I have several children at home that are always forgetting or misplacing their house key. What options would you recommended for my situation?

A.

Several lock manufactures are now offering a more sleek looking keyless entrylock for the residential customer. Since no key is required to operate this lock, each person with access will have a pass code that they can type into the lock pad to gain access. Most of these locks will auto lock after 30 seconds or so of the door closing, allowing who ever is inside to feel secure that the house is locked. There are usually different programming options for these locks from the very basic to more advanced options that allow for a situation like a contractor who will only need access for a limited time. All locks will have a key override and a battery backup system to prevent the user from being locked out in the event of any malfunction. We would be happy to discuss keyless entry lock options with you on a more in depth basis if you think this might be an option for you.

Q?

I put a new lockset on my door, would you recommend that I also have a deadbolt installed?

A.

Yes, a deadbolt in combination with lockset certainly provides a level of additional security. While it is not required it is indeed recommended.

Q?

What is the most secure type of lock?

A.

The most high security lock we install is a Medeco lock. While these locks might seem to be a little pricey for some our residential customers they do offer great options for our commercial customers. These locks are considered to have a restricted keyway which means you must purchase the locks and keys only from an authorized Medeco dealer. These locks are virtually pick proof and keys can only be duplicated by presenting the proper authorization/identification. For commercial customers that would like to use a master key system for their space, Medeco locks offer the most flexible and diverse keying options. While some residential customers do use a Medeco lock, some Schlage and Kwikset locks can offer appropriate security for your home. We would be happy to discuss your individual needs.

Q?

I have several different locks to my house which means I have to carry several different keys. Can all of my existing locks be put on the same key?

A.

Yes, in most cases it is possible to re-key the existing locks in your home or office to one key. One of the exceptions to that rule is if the lock manufactures / or keyways are different. For example, if all of the locks are made by Schlage, then all of the Schlage locks can be put on one key. If one lock is a Kwikset, that key may have to remain different unless you can change the cylinder within that lock to also be a Schlage.

Q?

A family member lost their house key. I am concerned that if someone finds it they will have be able to have access to my house. So do I have to change the locks?

A.

No, in most cases the locks can be re-keyed allowing for a more cost effective way to protect your home security.

Q?

Why can’t I get a quote over the phone?

A.

Every job is different and some involve too many variables for accurate estimate to be made over the phone. That’s why for many of our services we offer free estimates.

Q?

How fast can a technician be available?

A.

For emergency lockouts, we can have a technician out to you within 30 minutes. For all other services, you can a visit as fast as 24 hours from your phone call.